Frequently Asked Questions

We have tried to list the most common questions we receive. If your question is not answered, please feel free to contact us.

Personal Seat License (PSL)

Do I have to pay the attorney fee when buying a seat license?

Instead of paying the $500 attorney fee, if both the purchaser and seller agree, we can hold the funds in our business account until the transfer is complete.

How can I trust Seat Hunter to complete my PSL transfer?

Seat Hunter is a registered business in Ontario and is verified with 411.ca - Have a look for yourself.

How come there are sold PSL's and they weren't listed for sale?

Most of our PSL's are sold to clients on our pre-registered PSL Buyers List before they hit the open market. Send us an email to register for our PSL Buyers EMail List today!

Where do all of these tickets come from?

We provide one of the world’s largest independent databases of Toronto Maple Leafs tickets for sale. These tickets are compiled from our personal inventory and the world’s most reputable ticket brokers. Seat Hunter allows you to compare and save without having to visit thousands of ticket broker’s websites. We also monitor the secondary market to make sure our pricing is competitive.

How do I know the tickets on Seat Hunter are authentic?

We only list tickets from the most reputable ticket brokers. We guarantee your tickets will be 100% authentic or we will refund your money. All tickets go through our independent verification to ensure we only sell valid tickets to all events.

How long will it take to get my tickets?

We guarantee you will receive your tickets by the beginning of your event or we will refund 100% of your money. Once your order is processed, your tickets will ship within 1 business day and we will provide you a tracking number to monitor the shipment (if you select Best Way/XPresspost as your shipping method). In the event your tickets are not yet in stock (have not been printed by the box office, artist, or promoter), your tickets will ship the day they are received to ensure you receive them before the event. If you do not receive your tickets after 5 business days of your order, you must contact Seat Hunter immediately to ensure you are covered by our 100% ticket guarantee.

What if the event is cancelled?

In the unfortunate event your event is cancelled, your money will be refunded. Unfortunately, if the tickets have already been shipped to you, we will not be able to refund the amount paid for shipping. Generally events are postponed instead of being cancelled.

What if the event is postponed?

If your event is postponed or rescheduled, your tickets will be honored for the new date/time.

Will my seats be together?

Yes, as long as you purchase tickets in the same listing your tickets will be together unless stated differently by the seller in the notes.

How will my tickets be shipped?

We generally have three shipping options for most orders. First, we ship via Best Way/XPresspost with a tracking number. Second is delivery via free standard mail. Third is delivery via email often referred to as “etickets” where we email your tickets and you just print out the tickets and take them to the event. Finally, we offer local pickup where you can pick up the tickets from our office (Newmarket) or at a convenient location (GTA) for you.

Can you hold tickets for me?

We cannot hold, put aside or ship any tickets that are not paid for in advance.

Can I purchase single or odd number of tickets?

Generally, tickets can only be purchased in pairs, such as 2s, 4s, etc. However, please check the individual ticket listing as sometimes we can offer single tickets, 3s, 5s, etc.